Hi! The email address associated with my Stripe is christinektolley@gmail.com. Please note that I added the Fulfillment Policy on my Book Now page in the description just above “Select Appointment Category”. It reads, “I do require people to pay up front to work with me, but cancellations before the appointment time are fully refundable. I understand that sometimes rescheduling needs to happen; reschedules are accommodated for at no cost/penalty so long as it works with my schedule. Refunds are not given post session for any reason. Feel free to contact me with any questions about my refund or cancellation policies. Thank you!”